Current Issues View Previous Issues

  • Blackboard Issue

    Wednesday, November 19 12:40 PM

    Resolved - Wednesday, November 19 1:20 PM The Blackboard system is now accessible.  We continue to monitor the system.  Thank you for your patience and cooperation.

    We are currently experiencing an issue with logging into our Blackboard (blackboard.pace.edu) system.  We are working to have the system back online as soon as possible. Please check back for further updates. Thank you for your patience and cooperation.

  • Blackboard Issue

    Friday, November 14 8:50 AM

    Resolved - Wednesday, November 19 9:47 AM The hardware issues we experienced on 11/14 has been resolved.  We continue to monitor the system.  Thank you for your patience and cooperation.

    Updated - Tuesday, November 18 6:00 PM Blackboard maintenance has been scheduled for Wednesday, November 19th from 6:00AM – 8:00AM to address this issue. (See details under Planned Downtimes below.)

    Updated - Tuesday, November 18 9:00 AM We are in the process of replacing necessary hardware to resolve the issues from Friday.  Please continue to check back for updates.

    Updated - Friday, November 14 10:18 AM Limited Blackboard services has been restored.  Accessing courses, discussions, and tests are currently available.  While we continue to troubleshoot the cause, some third party applications and features may not be available at this time.  We continue to work through the issue.

    show more updates

    We are currently experiencing a hardware issue with our database server that we are working to correct.  This is affecting access to Blackboard (blackboard.pace.edu).  We are working to have the system back online as soon as possible. Please check back for further updates. Thank you for your patience and cooperation.

Planned Downtimes View Previous Downtimes

  • Banner Document Management/Application Xtender Maintenance

    Monday, November 24 7:00 AM - Monday, November 24 8:00 AM

    The Banner Document Management/Application Xtender will be unavailable while we perform necessary system updates. All other Banner components will NOT be affected by this maintenance.

System Status

Portal
MyPace Portal Website
GREEN
Self-Service Banner
Banner Self-Service for Student Registration, Grades, Employee Benefits, etc.
GREEN
Internet Native Banner
Internet Native Banner or BannerINB Used for Back office Banner operation
GREEN
BlackBoard
Blackboard Learning System
GREEN
Pace Home Page
University Website WWW.PACE.EDU
GREEN
University Email and Calendar
Microsoft Exchange E-Mail and Calendar
GREEN

Recurring Maintenance

Blackboard Learn

Mon-Fri, 6:30am - 7:30am: Daily morning maintenance may cause intermittent outages for Blackboard Learn (blackboard.pace.edu)

Sun, 4:00am - 4:30am: Weekly maintenance causing intermittent outages to Blackboard Learn (blackboard.pace.edu)

Sasserv2 and RePortal

Mon, 7:00am - 7:30am: Weekly maintenance will cause outages to sasserv2, which affects RePortal access

Hours and Contact Info

ITS Help Desk Regular Hours:
Monday -Thursday: 8:00AM - 7:00PM
Friday: 8:00AM - 6:00PM
Saturday: 12:00PM - 4:00PM

Winter, Spring & Summer Interim, and Summer Hours:
Monday-Friday: 9:00AM - 5:00PM

E-mail: pacehelpdesk@pace.edu
Online: help.pace.edu
Phone: (914)773-3333


View reported SPAM emails.

View Java compatibility notices.

To subscribe to e-mail notices on downtimes, outages, and ITS news go to http://www.pace.edu/itsnews.

Sign up for Pace's Emergency Alert Notification at http://alert.pace.edu.


Walk-In Center Regular Hours:
Monday-Friday: 9:00AM - 5:00PM 

There are two convenient locations:
-New York Computer Resource Center:
 1 Pace Plaza - Rm W202
-Pleasantville Computer Resource Center:
 Willcox Hall - 2nd Floor



Internet Storm Center INFOCon

The intent of the "INFOCon" is to reflect changes in malicious traffic and the possibility of disrupted connectivity. Every host connected to the Internet is subject to some amount of traffic caused by worms and viruses. However, once a worm has been identified and the number of infected machines is no longer increasing, this traffic is not likely to cause any disruptions.

Internet Storm Center Infocon Status

Internet Traffic Report

The Internet Traffic Report monitors the flow of data around the world. It then displays a value between zero and 100. Higher values indicate faster and more reliable connections. The Global Index is the overall average of the response rating from all servers queried in the Internet Traffic report. Higher Index means faster Internet.

The Internet Traffic Report monitors the flow of data around the world. It then displays a value between zero and 100. Higher values indicate faster and more reliable connections.