Current Issues View Previous Issues

There are currently no active issues. View previous issues

Planned Downtimes View Previous Downtimes

  • Network Maintenance

    Sunday, November 02 4:00 AM - Sunday, November 02 11:00 AM

    There will be upgrades made to our network system which will affect all internet traffic and Pace systems such as Email, Portal, Banner (INB & SSB), and Blackboard.  Note: Internet access will remain available for the NY Campus.

    Note: Rescheduled date from Sunday, October 26th.

  • (NY-140 William St.) Phone Maintenance

    Sunday, November 16 8:00 AM - Sunday, November 16 12:00 PM

    NY-140 William St.

    ITS will migrate users at 140 William St. from Microsoft Lync server 2010 to Microsoft Lync server 2013.  Part of this work will require phone maintenance for this location. The phone services will be unavailable during this time period.

System Status

Portal
MyPace Portal Website
GREEN
Self-Service Banner
Banner Self-Service for Student Registration, Grades, Employee Benefits, etc.
GREEN
Internet Native Banner
Internet Native Banner or BannerINB Used for Back office Banner operation
GREEN
BlackBoard
Blackboard Learning System
GREEN
Pace Home Page
University Website WWW.PACE.EDU
GREEN
University Email and Calendar
Microsoft Exchange E-Mail and Calendar
GREEN

Recurring Maintenance

Blackboard Learn

Mon-Fri, 6:30am - 7:30am: Daily morning maintenance may cause intermittent outages for Blackboard Learn (blackboard.pace.edu)

Sun, 4:00am - 4:30am: Weekly maintenance causing intermittent outages to Blackboard Learn (blackboard.pace.edu)

Sasserv2 and RePortal

Mon, 7:00am - 7:30am: Weekly maintenance will cause outages to sasserv2, which affects RePortal access

Hours and Contact Info

ITS Help Desk Regular Hours:
Monday -Thursday: 8:00AM - 7:00PM
Friday: 8:00AM - 6:00PM
Saturday: 12:00PM - 4:00PM

Winter, Spring & Summer Interim, and Summer Hours:
Monday-Friday: 9:00AM - 5:00PM

E-mail: pacehelpdesk@pace.edu
Online: help.pace.edu
Phone: (914)773-3333


View reported SPAM emails.

View Java compatibility notices.

To subscribe to e-mail notices on downtimes, outages, and ITS news go to http://www.pace.edu/itsnews.

Sign up for Pace's Emergency Alert Notification at http://alert.pace.edu.


Walk-In Center Regular Hours:
Monday-Friday: 9:00AM - 5:00PM 

There are two convenient locations:
-New York Computer Resource Center:
 1 Pace Plaza - Rm W202
-Pleasantville Computer Resource Center:
 Willcox Hall - 2nd Floor



Internet Storm Center INFOCon

The intent of the "INFOCon" is to reflect changes in malicious traffic and the possibility of disrupted connectivity. Every host connected to the Internet is subject to some amount of traffic caused by worms and viruses. However, once a worm has been identified and the number of infected machines is no longer increasing, this traffic is not likely to cause any disruptions.

Internet Storm Center Infocon Status

Internet Traffic Report

The Internet Traffic Report monitors the flow of data around the world. It then displays a value between zero and 100. Higher values indicate faster and more reliable connections. The Global Index is the overall average of the response rating from all servers queried in the Internet Traffic report. Higher Index means faster Internet.

The Internet Traffic Report monitors the flow of data around the world. It then displays a value between zero and 100. Higher values indicate faster and more reliable connections.